FAQ

Here are some of the biggest burning questions our community asks:

  1. What days do you accept consignments?

Consignments are accepted daily. However, all consignments are by appointment only. Call (606) 633-4829 to schedule your appointment today!

  1. How many items can I bring a day?

We accept up to 25 items per appointment.  We recommend that you bring in a few extra in case there are items we do not take. You will still have the maximum number to consign.

  1. Does clothing need to be on hangers?

Yes! All clothing must be received on hangers. If you need hangers, feel free to drop by a day or two in advance and we will gladly give you some at no cost.

  1. Do you accept all seasons, year-round?

Unfortunately, no. We have limited space and we only accept in-season items. If you’re not sure which season we are accepting, feel free to call (606) 633-4829 and ask one of our friendly associates who will be glad to answer any questions.

  1. What are your operating hours?

Annie’s is open Tuesday through Saturday 10AM – 5PM.

  1. What is the consignor commission?

Consignors receive 50% of the price for each item sold. On furniture and purses that are priced $300 or more, consignors receive 60% of the price for each item.

  1. What happens with items that aren’t sold?

All items priced less than $50 in our store that remain unsold are donated to charity. Items priced over $50 are available for return to the consignor. When the item expires, we call the consignor and they have one week to pick up the item unless other arrangements are made.

  1. Does Annie’s accept formals and wedding gowns?

We do NOT accept formal wear or wedding gowns.

  1. How do clothes need to be brought in for consignment?

All clothes must be in-season, current fashions and smoke-free. Clothing with any stains, tears, fading, missing buttons or non-functional zipper will not be accepted. All pieces must be clean and wrinkle-free. Household items must clean and without defects. Shoes must be in excellent condition. The better your items look, the more likely they are to sell!

  1. How do I get the money on my account?

Any money on your account is available to you on-demand! You may cash out the money in-person, request a check or use it towards store credit when making a purchase. It is yours and available to you at any time!

Have another question for us? Contact us.


 

 Brands we LOVE 💖

Brands we do not accept 🙁

  • American Eagle
  • Ann Taylor
  • Bay Gap
  • Boden
  • Carters
  • Chicos
  • Children’s Place
  • Coach
  • Democracy
  • Eddie Bauer
  • Frye
  • Gap
  • Gap Kids
  • Gymboree
  • J Crew
  • Justice
  • Kate Spade
  • Ky for Ky
  • Lauren James
  • Louis Vuitton
  • Merrell
  • Michael Kors
  • Nike
  • Orvis
  • PINK
  • Shop Local KY
  • Simply Southern
  • St John
  • Under Armour
  • Arizona
  • Bobbie Brooks
  • Bugle Boy
  • Cato
  • Charlotte Russe
  • Danskin
  • Discount Store Brands
  • Energie
  • Fashion Bug
  • Forever 21
  • Forever 21
  • Garanimals
  • H&M
  • Hanes
  • Jaclyn Smith
  • Jerzees
  • Jordache
  • Kathie Lee
  • Maurice’s
  • No Boundaries
  • Puritan
  • Rue 21
  • Sag Harbor
  • Southern Lady
  • St Johns Bay
  • Stafford
  • Van Heusen
  • Wet Seal

 

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